Refund policy

60-DAY GUARANTEE

We want you to love your after-lunch habit. If Sprigly isn't for you, contact us within 60 days of receiving your first order and we'll refund the price of your first bottle, even if it's empty. No need to send anything back.

HOW TO REQUEST IT

Email hello@trysprigly.com with:

- your order number,

- a photo of your Sprigly bottle (open, half-used or empty, it doesn't matter),

- a short note on why it wasn't for you (it helps us improve).

We reply within 1 business day and process approved refunds to your original payment method within 5 business days.

FAIR USE

- The guarantee covers the first bottle of your first order only (one-time purchase, 3-bottle pack or subscription).

- One guarantee per customer, household, shipping address and payment method.

- We may decline requests without a photo of the bottle, or that show signs of abuse, such as repeated orders and refund requests under different names or emails.

DAMAGED OR WRONG ITEMS

If your order arrives damaged or you received the wrong item, send us a photo within 14 days of delivery and we'll replace it or refund it.

SUBSCRIPTIONS

Subscriptions can be skipped, paused or cancelled anytime before your next billing date, from your account or by emailing us. Charges already processed for later bottles are not covered by the 60-day guarantee.